Car Dealership Consulting
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Searching For The Digital "Leg Up"? Jump All In!
24 April 2012, by Gary May The mad scramble to do the crawl, walk and maybe run is still in full force. Yes, more are shifting toward digital but 2012 is nearing half way through and we're likely still under 20% of budgets going to true...
Gary May Participates in Automotive Digest Executive Discussion Round Table
17 February 2012, by Gary May Chuck Parker of Automotive Information Network (Automotive Digest) invited Gary May of IM@CS to join a "state of the indsutry" chat along with Allan Cooper of Cooper Media Group and Charlie Vogelheim of ResponseLogix on January 20, 2012 in Los...
NADA Time: Start Operating Your Business As Yours Or Someone Else Will
30 January 2012, by Gary May More often than not, businesses are left to turning part (or all) of their operation over to vendors and partners with the reasoning that they're not able to "do everything". In automotive retail the de facto excuse you hear usually...
Are You Waiting? Still? Well.....Goodbye!
27 December 2011, by Gary May This is officially the beginning of the end for many. December 27, 2011. There will be a moment over the next couple to handful of years in which you'll reflect back to this post (or others like it) and say...
Wow... New Auto Industry Pain Point!! Um... This Is Not A New Issue!
9 December 2011, by Gary May The constant challenge in the auto industry is for retailers to implement strategies, execute on their plans, follow process, create awareness, promote accountability and stop making excuses for doing anything less. There will always be a party to throw a...
Google Plus Pages Allowing Dealers To Do More (Half-Baked)?
20 November 2011, by Gary May With innovation and technology comes missteps and half-hearted attempts to "do it". As more dealers encourage their staff, and many times vendors, to push into new technology, software and social networking, which should be commended, the volume of missteps and...
DrivingSales Executive Summit 2011: The Big Bang (And Oh, What Comes Next?)
18 October 2011, by Gary May Wow. What happened last week was amazing. Nearly every session at this year's DrivingSales Executive Summit (DSES) rang the bell. From the opening comments on Sunday to the closing minutes Tuesday, nearly everything seemed to gel with a couple standing...
It's That Time Of The Year: A Legacy Or 2 Steps Forward, 20 Years Back
6 October 2011, by Gary May Confernce season! You're about to experience record-setting attendance, more technology than will choke a horse, speaker after speaker, keynote after keynote and talk about how 2012 should be your year to embrace it all. Oh, and the budgets! Take here,...
Accountability. Denial. Cover Up. A Losing Game.
29 September 2011, by Gary May We all come to proverbial "forks in the road" when it comes to performance, to delivering, to being reliable, to following up and ultimately to understanding what it takes to be better. There are mainly two types of being in...
Four Down, Seventeen Thousand To Go
19 September 2011, by Gary May The last four years have been a blur. Everything has been. From search to social. From template to script. From inbound to outbound. From high line to in line. From DMS to CRM. There have been times where the greatest...
